The validity of these supply conditions are related to all offers and supplies of all products which are offered online by Divine Beauty Webstore (www.divine-beauty.nl and www.divine-beauty.com).
2. Prices & Products
All mentioned prices are inclusive VAT and exclusive shipping-costs. The Shipping-costs are depending on the country and the weight of the package. This is calculated automatically if you place your order. <
Some pictures of products are provided with a free bonus amount. These are temporary measures and cannot always be provided. If the bonus version is not available, the standard version is delivered.
Product images can differ from the delivered product due to redesign of the packaging by the manufacturer. We try to have the most recent versions by it can happen that a new image is not yet available.
You can order by means of our website (preferably), or by e-mail, telephone, fax or mail. After placing your order you will receive an order-confirmation by e-mail with an overview of your ordered products. As soon as we have received your payment, the ordered articles are shipped. If we don\’t receive your payment within 21 days, the order will expire.
The Payment can take place by bank ahead (money transfer) or by credit card . Possible banking fees come at the expense of the customer. In most of the cases no banking fees will be calculated. You can inform this in advance at your bank.
When the products are in stock the delivery period will be 1 up to 5 working days (depending the country), counted from the date that the payment is received. If an article unexpected has been sold off between the moment of order and payment and/or the product cannot be sent within thirty days, we will inform you.
You have the right to cancel your order within 14 days after receipt without any reason. You have again 14 days to send your product(s) back after contacting us. You will be credited the total amount, Excluding shipping costs. Only the costs for the return from your home to our shop are for your own account. If you use your right of withdrawal, return the products with all accessories and – if reasonably possible – be returned in its original condition and packaging to us. We will then refund the amount within 14 days of notification of your return if the product has been received by us in good condition.
EXCEPTION: All hair types (both synthetic as human hair), wigs and extensions can not be returned due to hygienic reasons.
Incase you receive products which have been broken during delivery please send us pictures of the box, packaging material and the broken product on our whatsApp Number +31704273609 only then we will able to process your refund.
NOTE: Returning goods are at risk of the customer. Divine-Beauty is not responsible for lost or damaged returns. Therefore keep the return receipt with the barcode of your package carefully, and a return is only accepted if our consent has been given.<br>
The (product)information on the Divine Beauty Webstore is composed with the largest possible carefulness. Divine beauty Webstore accept no liability to possible impact which results directly or indirectly from using one of our products. We recommend strongly to read the directions for use before using a product. Divine beauty Webstore is only responsible if damage has been caused on purpose or by severe negligence by Divine Beauty Webstore. Complaints can be addressed at the address mentioned below, on which occasion we will do everything to solve the problem. If you are unexpected not satisfied with the given solution you can send your complaint in writing to the Executive Board of Divine Beauty. You will receive as soon as possible a response of us.
8. Applicable law and jurisdiction
On every commitment between Divine Beauty Webstore and their customer only the Dutch law applies.
9. Our data
Afro New Creation
2526 JX Den Haag, Nederland
Bankgegevens (t.n.v. Afro New Creation):
IBAN: NL14 INGB 0006405454
K.v.K. Haaglanden Nr. 27138876
BTW nr. 817801534B01