info@divine-beauty.com

(+31) 70 427 36 09

PLEASE CREATE A NEW LOGIN ACCOUNT WHILE PLACING ORDER, THE OLD ACCOUNT IS NOT VALID 

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Shipping/Return

SHIPPING COSTS

Netherlands

Shipping MethodOrder ValueDelivery CostDelivery time
DHLTill €50,-€4,951-2 Working Days
DHLFrom €50,-FREE1-2 Working Days

Belgium & Germany

Shipping MethodOrder ValueDelivery CostDelivery time
DHLTill €100,-€8,95 1-2 Working Days
DHLFrom €100,-Free1-2 Working Days

Denmark, Luxemburg & Austria Shipping

Shipping MethodOrder ValueDelivery CostDelivery time
DHL/DPD€12,992-5 Working Days

United Kingdom, Sweden, Czech Republic, Poland, Hungry Shipping

Shipping MethodOrder ValueDelivery CostDelivery time
DHL/DPD€16,95 2-5 Working Days

France, Croatia , Spain , Slovakia, Slovenia, Portugal, Italy, Ireland Shipping

Shipping MethodOrder ValueDelivery CostDelivery time
DHL/DPD€19,95 2-6 Working Days

Switzerland, Finland, Croatia, Estonia & Norway Shipping

Shipping MethodWeightDelivery CostDelivery time
PostNL0-2 kg€19,993-6 Working Days
PostNL2-5 kg€24,993-6 Working Days
PostNL5-10kg€34,993-6 Working Days

EXCEPTIONS


Different delivery times may apply to all delivery options around extra busy periods such as the holidays in December or special promotion days such as the VAT days.

RETURNS

You have the right to cancel your order within 14 days after receipt without any reason. You have again 14 days to send your product(s) back after contacting us. You will be credited the total amount, Excluding shipping costs. Only the costs for the return from your home to our shop are for your own account. If you use your right of withdrawal, return the products with all accessories and – if reasonably possible – be returned in its original condition and packaging to us. We will then refund the amount within 14 days of notification of your return if the product has been received by us in good condition.

EXCEPTION: All hair types (both synthetic as human hair), wigs and extensions can not be returned due to hygienic reasons.

NOTE: Returning goods are at risk of the customer. Divine-Beauty is not responsible for lost or damaged returns. Therefore keep the return receipt with the barcode of your package carefully, and a return is only accepted if our consent has been given.

Divine-Beauty.nl
Hobbemastraat 322
2526 JX Den Haag, Nederland

DO YOU HAVE QUESTIONS ABOUT YOUR ORDER?
Send us an email to: info@divine-beauty.com or contact our customer service. +31 70 4273609